Help Center
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Email Support
Our team is here to help with any questions about SparkTrail
team@sparktrail.ai
Response within 24 hours
Common Questions
Quick answers to frequently asked questions
Simply create an account and follow the setup guide. Your child will start with our Explorer Path designed for ages 5-9, featuring 540 interactive SparkTrail activities.
The Explorer Path is our current learning journey designed for children ages 5-9. It includes 6 levels with activities covering AI basics, storytelling, creative play, and more.
Use the parent dashboard to monitor your child's learning journey, view completed activities, and see their achievements and badges.
SparkTrail works on most modern web browsers. We recommend Chrome, Firefox, Safari, or Edge with a stable internet connection.
Visit your account settings to update payment information, change your plan, or cancel your subscription. You can also contact us via email for assistance.
Yes! SparkTrail is designed with child safety in mind. All content is age-appropriate, and we follow strict privacy guidelines to protect your child's information.
Still Need Help?
We're here to support your SparkTrail journey
Email Support
team@sparktrail.ai
We typically respond within 24 hours
Monday - Friday, 9 AM - 6 PM EST